Please note that all our nightly rates above are in New Zealand Dollars and are quoted on single, double or twin occupancy on our self service basis. We have two lagoon view villas, one lagoon view villa with pool, one beachfront villa and three beachfront villas with pool. We have a minimum stay of 4 consecutive nights here at Sokala so if you are only looking for accommodation for less than 4 nights then I am sorry we are unable to accept your booking.
Each villa has one bedroom, with a king-size bed however if you require an extra single bed, please be sure to let us know at the time you make your booking so we can ensure a extra bed is prepared for you. The Beachfront with pool villas are single storey, and all of the others are 2-storey villas, with the bedroom upstairs on a loft floor.
Due to Covid restrictions we no longer provide daily maid service, however nearly all our guests prefer our self service basis as this means we dont get you out of bed to make it when all you really want to do is relax, lie in and have a lazy morning. We are open Monday to Friday till 2pm so you can bring up your dirties to the office and we swap them over for clean ones - laundry done! If you need anything extra we are only a phone call away and always happy to help! .
Please note that when you confirm your booking you must provide your credit card details so that we are able to process your payment. We require 50% deposit payment at the time your booking is confirmed and the balance we require one month in advance of your arrival. We will automatically charge your card for the deposit and balance when it is due.
ADULTS ONLY RETREAT
As much as we love children or that we are parents/grandparents of little ones ourselves we are very sorry but Sokala is a adults only retreat. We do not accommodate anyone under the age of 18yrs. If you are travelling with young children we are happy to recommend some family friendly places as there are many nearby but please note that Sokala is a adults only getaway.
Also if you are here on the island with families who have little ones themselves please note that children under the age of 18 are not allowed on the property so as to keep to our adults only retreat policy.
Our standard check-in time is from 2pm.
Our standard check out time is at 10am.
Please provide all flight details to us in Cook Islands date and time. Flights travelling here from New Zealand and Australia will be crossing the International Date Line - New Zealand and Australia are one day ahead of the Cook Islands - so please advise us of flight numbers, flight arrival and departure times, and your dates of travel to ensure we have your booking details accurately noted. If any of your flights change, please ensure that we are advised of this. Sokala villas will not be held responsible should your flight be brought forward or changed to depart a later date and we are unable to accommodate you because you failed to advise Sokala of your flight change.
EARLY CHECK-IN/LATE CHECK OUT
Since our availability of early check in (ECI) is dependent on other bookings, we may not know if ECI is available until two weeks before your arrival. Please check again on this two weeks before you arrive to see if this can be confirmed. For Late check outs (LCO) we cannot confirm a late check out until your arrival to Sokala Villas. If you wish to waitlist for a late check out please let us know however we will not be able to confirm late check out until your arrival to Sokala villas. Early check in from 6am and late check outs until 6pm (if available) is at half the nightly rate for all villa categories. Check in prior to 6am is only available by booking for the previous night. Day room check out up to 6pm (when available) is at half the nightly tariff and after 6pm the full night tariff applies. If we are unable to confirm an ECI or LCO, we are happy to recommend an accommodation place close to the airport.
STANDARD CANCELLATION POLICY
If you are unable to travel on your booked dates, please advise us of this in writing and kindly note the following cancellation fees apply:
a) any cancellations more than 45 days prior to expected arrival date : Refund of deposit amount paid less $100 non refundaable booking fee
b) any cancellations made between 45 to 15 days of expected arrival date: 30% of booking amount.
c) any cancellations made within 14 days of expected arrival, or no show: full payment, less any nights resold
We recommend the purchase of travel cancellation insurance.
IMPORTANT: Please do not consider any confirmed bookings to be cancelled by Sokala Villas until you receive our written acknowledgement by return email or fax. This will remove the possibility of communication problems such as if your initial e-mail doesn't transmit successfully.
Our standard cancellation policy has not change within 45 days of arrival. We understand that you, like so many people around the world are a bit anxious about the fast changing travel regulations world wide. Things seem to change overnight and we are trying to keep on top of latest updates.
Should you need to cancel your booking with us due to the below reasons:
Government advice changes and advises against travel to the Cook Islands
The Cook Islands borders are closed
The Cook Islands is not accepting visitors from your country
The Cook Islands government requires mandatory quarantine, vaccination or testing restrictions/requirements for arrivals
Your visit is cut short as a direct result of COVID-19, such as a local lockdown in the Cook Islands, your home country or any country you need to transit through to get to the Cook Islands.
You contract COVID-19 and test positive after making a booking
Any quarantine rules change relating to your return
If you are not able to travel as a result of COVID-19 travel restrictions, we are happy to amend your stay dates (subject to availability) free of charge and no fees incurred for up to 3 years and will honour the same nightly rate offered to you at the time you booked your stay with us at Sokala Villas.
IMPORTANT: Please do not consider any confirmed booking to be cancelled by Sokala Villas until you receive our written acknowledgement by return e-mail. This will remove the possibility of communication problems such as if your initial e-mail doesn't transmit successfully.
Getting home to Sokala from the airport is easy! If you like, we can arrange our friends Tia, Ivor or Ron of Doros taxis to meet you at the airport on arrival and bring you home to Sokala where you will be met by Lawrance. Transfers cost $30 per person and can be paid directly to the driver. If you need transfers let us know in advance and we can organize for you! All we need are your flight details and we can make the arrangements for you.
Sokala is NOT a location for parties and noisy gatherings as this will disrupt other guests who have come here for a quiet getaway. If you're looking for a party central location, sorry Sokala is not it. Should you have guests who are here with you staying elsewhere on the island, we don't mind if they visit but please advise them to be considerate of our other guests and keep the noise level to a minimum while here - Thank you!
When making your booking, if you have any special requests (like extra bed, surprise gift for your partner, grocery shopping, wine or beer pick up, anything really that you think you might like or need during your stay) then just let us know so that we can see if we can organize it for you. If we are able to pick up for you or have available at the villas then you are most welcome to use.